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Facility Report

Report Information

Facility Name

Brookdale Wake Forest

Visit Type

Complaint Investigation

Visit Date

02-27-2024

Facility Report Rule(s)

Rule Number

10A NCAC 13F

Rule Section

.0900 Resident Care and Services

Rule Sub Section

.0909 RESIDENT RIGHTS

Outcome

Unsubstantiated

Severity

No deficiency

Narrative

AHS initiated a complaint investigation unannounced. Entrance with the administrator, reveiwed 5 resident records, observed staff providing care to residents, and AHS was able to pull 7 call bells.

Rule Number

10A NCAC 13F

Rule Section

.0900 Resident Care and Services

Rule Sub Section

.0901 PERSONAL CARE AND SUPERVISION

Outcome

Unsubstantiated

Severity

No deficiency

Narrative

AHS initiated a complaint investigation unannounced. Entrance with the administrator, reveiwed 5 resident records, observed staff providing care to residents, and AHS was able to pull 7 call bells.

Rule Number

10A NCAC 13F

Rule Section

.0600 Staffing

Rule Sub Section

.0604 PERSONAL CARE AND OTHER STAFFING

Outcome

Unsubstantiated

Severity

No deficiency

Narrative

AHS initiated a complaint investigation unannounced. Entrance with the administrator, reveiwed 5 resident records, observed staff providing care to residents, and AHS was able to pull 7 call bells.