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Facility Report

Report Information

Facility Name

Phoenix Assisted Care

Visit Type

Complaint Investigation

Visit Date

03-15-2024

Facility Report Rule(s)

Rule Number

10A NCAC 13F

Rule Section

.0900 Resident Care and Services

Rule Sub Section

.0904 NUTRITION AND FOOD SERVICE

Outcome

Unsubstantiated

Severity

No deficiency

Narrative

Facility was compliant with providing residents snacks 3x/day.

Rule Number

10A NCAC 13F

Rule Section

.0300 Physical Plant

Rule Sub Section

.0306 HOUSEKEEPING AND FURNISHINGS

Outcome

Substantiated

Severity

Standard deficiency

Narrative

The facility failed to provide memory care residents with hand soap. Standard Citation issued.

Rule Number

10A NCAC 13F

Rule Section

.0900 Resident Care and Services

Rule Sub Section

.0906 OTHER RESIDENT CARE AND SERVICES

Outcome

Unsubstantiated

Severity

No deficiency

Narrative

Facility was compliant with activities and medical appt transportation services.

Rule Number

10A NCAC 13F

Rule Section

.0900 Resident Care and Services

Rule Sub Section

.0905 ACTIVITIES PROGRAM

Outcome

Substantiated

Severity

Standard deficiency

Narrative

The failed to assure the required Activity Director replacement from Dec. 2023.