Facility Report

Report Information

Facility Name

Phoenix Assisted Care

Visit Type

Complaint Investigation

Visit Date

06-21-2024

Rule Number

10A NCAC 13F

Rule Section

.0300 Physical Plant

Rule Sub Section

.0306 HOUSEKEEPING AND FURNISHINGS

Outcome

Unsubstantiated

Severity

No deficiency

Narrative

Minimal compliance with cleaning regulations. Replacement cleaning staff sought; aids cleaning.

Rule Number

10A NCAC 13F

Rule Section

.0900 Resident Care and Services

Rule Sub Section

.0906 OTHER RESIDENT CARE AND SERVICES

Outcome

Unsubstantiated

Severity

No deficiency

Narrative

Minimal compliance laundering residents' laundry. New laundry staff hired.

Rule Number

10A NCAC 13F

Rule Section

.0900 Resident Care and Services

Rule Sub Section

.0905 ACTIVITIES PROGRAM

Outcome

Unsubstantiated

Severity

No deficiency

Narrative

Activities provided by staff and community volunteers, including outings.