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Facility Report
Report Information
Our Promise Care Homes at Lake Boone Trail
Complaint Investigation
01-21-2025
Facility Report Rule(s)
10A NCAC 13G
.0900 Resident Care and Services
.0904 NUTRITION AND FOOD SERVICE
Unsubstantiated
No deficiency
The facility failed to serve resident three nutritionally, adequate palatable meals.
10A NCAC 13G
.0900 Resident Care and Services
.0904 NUTRITION AND FOOD SERVICE
Unsubstantiated
No deficiency
The facility failed to serve therapeutic diets, including nutritional supplements to residents.
10A NCAC 13G
.0900 Resident Care and Services
.0901 PERSONAL CARE AND SUPERVISION
Unsubstantiated
No deficiency
The facility failed to assure assessments are completed on residents.
10A NCAC 13G
.0800 Resident Assessment and Care Plan
.0801 RESIDENT ASSESSMENT
Unsubstantiated
No deficiency
The facility failed to provide individual feeding assistance to residents.
10A NCAC 13G
.0900 Resident Care and Services
.0904 NUTRITION AND FOOD SERVICE
Unsubstantiated
No deficiency
The facility failed to provide personal care and supervision to residents.
10A NCAC 13G
.0300 Physical Plant
.0317 BUILDING SERVICE EQUIPMENT
Unsubstantiated
No deficiency
The facility failed to assure building all fire, safety, electrical, mechanical, and plumbing equipment in the family care home is safe and in operating conditions.
10A NCAC 13G
.0300 Physical Plant
.0315 HOUSEKEEPING AND FURNISHINGS
Unsubstantiated
No deficiency
The facility failed to have walls, ceilings and floor and floor coverings are in good repair.