Back to Facility

Facility Report

Report Information

Facility Name

Phoenix Assisted Care

Visit Type

Complaint Investigation

Visit Date

03-12-2024

Facility Report Rule(s)

Rule Number

10A NCAC 13F

Rule Section

.0900 Resident Care and Services

Rule Sub Section

.0901 PERSONAL CARE AND SUPERVISION

Outcome

Substantiated

Severity

Standard deficiency

Narrative

13F .0901 (b): Failure to provide personal care & supervision per assessed needs, care plan & current symptoms.

Rule Number

10A NCAC 13F

Rule Section

.0900 Resident Care and Services

Rule Sub Section

.0901 PERSONAL CARE AND SUPERVISION

Outcome

Unsubstantiated

Severity

No deficiency

Narrative

13F .0901 (c): failure to provide responsible party with notification of a resident emergency.

Rule Number

10A NCAC 13F

Rule Section

.0500 Staff Orientation, Training, Competency

Rule Sub Section

.0504 COMPETENCY VALIDATION FOR LICENSED HEALTH PROFESSIONAL SUPPORT TASKS

Outcome

Unsubstantiated

Severity

No deficiency

Narrative

Failure to train staff with proper resident personal care application.

Rule Number

10A NCAC 13F

Rule Section

.0900 Resident Care and Services

Rule Sub Section

.0903 LICENSED HEALTH PROFESSIONAL SUPPORT

Outcome

Unsubstantiated

Severity

No deficiency

Narrative

13F .0903 (a), (27): Alleged failure to provide on-site review & training of staff's personal care skills, including the transferring of semi/non- ambulatory residents.

Rule Number

10A NCAC 13F

Rule Section

.0900 Resident Care and Services

Rule Sub Section

.0903 LICENSED HEALTH PROFESSIONAL SUPPORT

Outcome

Unsubstantiated

Severity

No deficiency

Narrative

13F .0903 (c), (1-3): Alleged failure to ensure resident health care review by an approved provider to physically assess, diagnose, monitor progress, and recommend care changes.