Facility Report

Report Information

Facility Name

Phoenix Assisted Care

Visit Type

Complaint Investigation

Visit Date

01-24-2025

Rule Number

10A NCAC 13F

Rule Section

.0900 Resident Care and Services

Rule Sub Section

.0909 RESIDENT RIGHTS

Outcome

Substantiated

Severity

Refer to SOD

Narrative

Failure to protect a (disoriented) resident from physical & mental abuse, disrespect, undignified & unindividualized treatment.