Facility Report

Report Information

Facility Name

Phoenix Assisted Care

Visit Type

Complaint Investigation

Visit Date

10-19-2022

Rule Number

10A NCAC 13F

Rule Section

.0300 Physical Plant

Rule Sub Section

.0306 HOUSEKEEPING AND FURNISHINGS

Outcome

Unsubstantiated

Severity

No deficiency

Narrative

The facility failed to provide a clean and orderly environment. There were no deficiencies in this rule area.

Rule Number

10A NCAC 13F

Rule Section

.0900 Resident Care and Services

Rule Sub Section

.0904 NUTRITION AND FOOD SERVICE

Outcome

Unsubstantiated

Severity

No deficiency

Narrative

The facility failed to serve nutritionally adequate, palatable meals. There were no deficiencies in the rule area.

Rule Number

10A NCAC 13F

Rule Section

.0900 Resident Care and Services

Rule Sub Section

.0905 ACTIVITIES PROGRAM

Outcome

Substantiated

Severity

Standard deficiency

Narrative

The facility failed to develop activities to promote resident involvement.